Educational ICT Virtualisation Specialist 

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Precedence Technologies Ltd
Technology House, 36a Union Lane
Cambridge, CB4 1QB, United Kingdom
T: +44 (0)8456 446 800 / +44 (0)1223 359900
F: +44 (0)8456 446 899 / +44 (0)1223 359459
E: enquiries@precedence.co.uk

Setting up auto-configuration/autodetection

Thunderbird and Outlook are able to automatically determine the settings foremail accounts based on the email address you enter. To do this, they need to be able to look up certain details for your domain.

If Precedence is providing your DNS service, this should already be setup. If not, please ask us to check the settings for you.

If you manage your own DNS service, you will need to add the following records to your domain(s):

  • SRV record for _autodiscover._tcp, priority 1, weight 10, port 443, target discover.ptlnet.com.
  • CNAME alias for autoconfig pointing to discover.ptlnet.com.

In a standard zone file, these look like:

_autodiscover._tcp      IN      SRV     1 10 443        discover.ptlnet.com.
autoconfig      IN      CNAME   discover.ptlnet.com.
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