Someone's sent me a really big email and it's too big for me to download.

There are two ways to fix this: by hand or with a program.

By hand

1. Locate the address of your POP3 server (for PTLNet it is pop3.ptlnet.com).
2. Find a telnet program on your chosen computer. You can often do this easily from a web-browser by running a telnet:// URL. Connect to the POP3 server on port 110. To connect to PTLNet's POP3 server click on the following: telnet://pop3.ptlnet.com:110/.
3. Once you have connected to the server (you will see a line beginning with +OK), type USER followed by a space and then your username. Next press Return e.g.

   +OK POP3 noisy.precedence.co.uk v4.xx server ready
   USER jsmith
   +OK User name accepted, password please

4. When you see the next line beginning with +OK, type PASS followed by a space and then your password. Next press Return, e.g.

   +OK User name accepted, password please
   PASS verysecret
   +OK Mailbox open, 24 messages

5. Wait for your mailbox to open. This may take a while if your mailbox is very large
6. After the next +OK, type LIST and press Return. This will list all the messages in your mailbox and their sizes., e.g.

   +OK Mailbox open, 24 messages
   LIST
   +OK Mailbox scan listing follows
   1 357470
   2 9849
   3 73844
   4 73852
   5 24995171
   6 4815
   7 24993513
   8 9537
   9 5851
   10 349337
   

7. For each of the large messages, type DELE followed by the number e.g.

   DELE 5
   +OK Message deleted
   DELE 7
   +OK Message deleted
   

8. When you have finished, type QUIT followed by Return.

With a program

There are a number of little programs available which basically do exactly the same as the manual method above, but which offer a nice user interface. They are probably a bit slower to use and of course, require you to download software, learn to use it and have a suitable computer (e.g. be running Windows or such like) whereas the above method can be performed from pretty much anywhere.

Name	Operating system	Licence	URL
QuickDelete	Windows	Freeware	http://www.yeti-soft.de/
MailScout	RISC OS	Commercial	http://www.imagesoft.co.uk/mailscout/
Poppy	Unix (perl)	Free	http://home.sprynet.com/~cbagwell/projects.html

Just because programs are listed above, this does not imply that Precedence Technologies Ltd recommend or support the products. We have listed them for convenience only.