IBM ServiceSuite

The IBM ServiceSuite is an extended warranty that will cover your servers or switches against any hardware failure after the original warranty expires. The ServiceSuite can cover any make or model (e.g. HP, Dell, Compaq, Sun and Juniper). Some common faults that would be covered are a failed or broken motherboard, failed hard disk or other compromised component.

Some of the many features and benefits of this are;

• Suitable for multiple machines and multiple types (server, storage, switch etc)
• Covers HP, Compaq, Dell, Sun, Cisco, F5 and other machines - not just IBM
• One to many relationship (i.e. One ServiceSuite will cover all servers and networking devices)
• One co-terminating date, one renewal
• Fully customisable to suit the customer (e.g. different levels of support for each device)
• Supports servers running Windows, Unix, Linux, Citrix, VMware
• Tailored support agreement
• UK Call Centre